The plight of our Cuisinart Toaster Oven and Air Fryer

Our Air Fryer Toaster Oven crashed and died. We have only had it since March. I don’t even remember what possessed us to purchase it other than that our Dualit Toaster was not working well. I was also interested in being able to make French fries without needing to deep fry. Gone are the days when we would make French fries. Funny since I remember them being made often when we were kids.

Anyway, MK made several small pizzas for the kids and then was going to make a Trader Joe Tarte Flambée for us. She turned it on for the Tarte Flambée and nothing happened.

We checked the connection and tried to see if it would come on. Nothing. The outlet seemed to be out (it actually wasn’t). I checked the circuit breakers and reset them. We finally realized that it was the appliance.

I went online to see if Cuisinart.com would have my info of registration and I found out that it is not possible to check that. I finally ended up calling their 800 number.

I spoke to the lady there and she told me that there was a three-year warranty. I had noted that from the manual. After several questions to see if it was really ‘kaput,’ we determined that it needed to be replaced. She told me that for $10, she would send me a new one (which would take seven to ten days) and that I would then return the old one. I figure we have nothing to lose.
I asked the Customer Help person if there were issues with our appliance. Later I went online to see if I could come up with something and I found nothing but recommendations for them.

Meanwhile, we have a few days without a toaster oven and air fryer, luckily we still have the old toaster.

It is nice to know, on the other hand, that Cuisinart is taking care of us and we didn’t have to get ‘huffy’ to get satisfaction.

Our Air Fryer Toaster Oven crashed and died. We have only had it since March. I don’t even remember what possessed us to purchase it other than that our Dualit Toaster was not working well. I was also interested in being able to make French fries without needing to deep fry. Gone are the days when we would make French fries. Funny since I remember them being made often when we were kids.

Anyway, MK made several small pizzas for the kids and then was going to make a Trader Joe Tarte Flambée for us. She turned it on for the Tarte Flambée and nothing happened.

We checked the connection and tried to see if it would come on. Nothing. The outlet seemed to be out (it actually wasn’t). I checked the circuit breakers and reset them. We finally realized that it was the appliance.

I went online to see if Cuisinart.com would have my info of registration and I found out that it is not possible to check that. I finally ended up calling their 800 number.

I spoke to the lady there and she told me that there was a three-year warranty. I had noted that from the manual. After several questions to see if it was really ‘kaput,’ we determined that it needed to be replaced. She told me that for $10, she would send me a new one (which would take seven to ten days) and that I would then return the old one. I figure we have nothing to lose.
I asked the Customer Help person if there were issues with our appliance. Later I went online to see if I could come up with something and I found nothing but recommendations for them.

Meanwhile, we have a few days without a toaster oven and air fryer, luckily we still have the old toaster.

It is nice to know, on the other hand, that Cuisinart is taking care of us and we didn’t have to get ‘huffy’ to get satisfaction.

About Richard Koerner

Sixty something, father, papi, educator, organizer, Francophile, traveler, amateur photographer, gardener, cyclist, kayaker, calligrapher, cinephile, reader, and overall renaissance type human being.
This entry was posted in Appliances, Life in general, Thoughts and philosophy. Bookmark the permalink.

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