
My message to Manny’s Deli. I believe that they have responded poorly and lost a customer.
How is it possible that my $20 purchase from Jersey Mike’s beat a close to $100 purchase from Manny’s Deli in Chicago?
The other day we were all excited about the delivery, via Dwell Social, of food from Manny’s Deli in Chicago. We ordered several Reubens, a corned beef on rye, two latkes, and some Matzoh ball soup. I know that often things don’t ‘deliver’ as well as others but I thought we were in the clear. The other thing is that Dwell Social seems to be up on what it takes to make sure to assure that our food is a close to being in the restaurant fresh, as possible.
Out of the order, here is our take:
Corned beef sandwich: decent rye bread and the corned beef was beautiful and had great taste. It was also capable, being extremely lean, of choking a person. I guess I somehow missed the fact that I was getting the leanest selection of meat. As much as I believe in being healthy, when I eat corned beef, which isn’t often, I want to opt for the ability to swallow. I eat it infrequently enough that I believe that I can afford the fat.
The Reubens were the same. Our son said it was the most delicious corned beef ever, the sauce was great, but the meat was very dry.
The next day we had the latkes and the Matzoh Ball soup. The Matzoh balls were very tender but had some spicing I had never noticed before in a matzoh ball. The soup was delicious but oversalted. The latkes were pretty good, but we felt that the amount of onion flavoring was not enough.
I went on Facebook and messaged them with the information and our disappointment. I even, politically, said that perhaps it was my fault to not have looked for a way out of the lean corned beef. Their response, «Sorry to hear that. »
So, today, we had Jersey Mike’s sandwiches. I had a Philly Cheese Steak and Mary Kay had a Portobello Mushroom sandwich. The first thought I had when I took a bite, was, OMG, what a sad comparison I am making. This is so much a better experience than Manny’s Deli.
Lesson learned…